Troubleshooting Basics

💡 Tip: Run through this checklist before escalating any issue—most problems are solved here!

• [ ] Is the device powered on?
• [ ] Have you checked all physical cables and connections?
• [ ] Have you rebooted the system?
• [ ] Have you checked for software or driver updates?
• [ ] Have you scanned for viruses or malware?
• [ ] Have you reviewed error logs or alerts?
• [ ] Have you searched for the error code online?
• [ ] Have you ruled out user error or incorrect settings?
• [ ] Have you recently installed new software or hardware?
• [ ] Have you tried reproducing the issue?